Frequently Asked Questions

Yes. Translator support in your language can be arranged during examination, treatment, and discharge processes.

Accommodation options are provided based on proximity to the hospital, your budget, and your companion's needs; reservation is coordinated in your name.

After treatment, we stay in touch for follow-ups and your questions; we help plan when remote consultation with your doctor is needed.

Visa requirements vary depending on your citizenship. Our team will review your situation during your application and guide you; we recommend you also verify current regulations from official sources.

Once your treatment plan is finalized, we help you obtain an invitation or appointment letter from the hospital, which you can use in your visa application when necessary.

Visa regulations of the country of which your companion is a citizen also apply. Necessary documents and invitation letter can be planned together for your companion as well.

Fee is determined based on the doctor's evaluation, the treatment to be applied, and the selected hospital. After preliminary evaluation, a written offer showing items clearly is presented.

Each service included in the offer is listed individually. Support services such as transfer, accommodation, and translator are added to the offer based on your request.

Length of stay varies depending on the type of treatment and the check-up schedule recommended by your doctor. The estimated duration is specified in the treatment plan presented to you.

After receiving your application and medical reports if any, our medical team conducts a pre-evaluation; a treatment plan and offer are prepared with suitable doctor and hospital options. After your approval, travel and accommodation are arranged.

Previous medical reports regarding your complaint, imaging results, and a list of medications you are using are sufficient for preliminary evaluation. If any information is missing, our team will inform you.

No. Vimfay is a coordination agency providing services for international patients. Medical services are provided by authorized and licensed partner healthcare institutions.

The Vimfay coordination team plans your airport pickup and transfer to the hospital or hotel based on your flight information. The name and contact details of your pickup officer will be sent to you before your travel.

Return date is determined based on your surgeon's assessment of flight fitness. Our team coordinates your return transfer and pre-flight check-up appointment if needed.

Yes. Your companion's accommodation and transfer plan, as well as the invitation letter process for visa if needed, are arranged during your application.